RETURNS

We accept returns on eligible items that are in their original condition and have not been worn, washed, altered or damaged.

• Items must be unworn and unused.
• Original tags must remain attached.
• Items must be returned in their original packaging where applicable.
• Return requests must be submitted within 14 days of delivery.

Certain products may not be eligible for return due to their nature or condition.

• Items that have been worn, washed or altered.
• Items without their original tags.
• Items damaged after delivery due to use.
• Final sale or specially marked items.

To initiate a return, contact our client care team with your order number and the reason for your return.

Our team will review your request and provide the appropriate return instructions.

Please do not send an item back before your return request has been approved.

Unless the item received is defective, damaged or incorrect, return shipping costs are the responsibility of the customer.

We recommend using a trackable shipping service and retaining your proof of postage until your return has been completed.

Once your return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method used for the purchase.

Please allow additional processing time for your payment provider to reflect the refund in your account.

Exchanges may be subject to product availability. If the requested item is unavailable, a refund may be issued instead.

Please contact Client Care before sending an item back if you would like to request an exchange.

If you have questions regarding a return, please contact our Client Care team before sending your package.

We are here to assist you throughout the process.