FAQ

Select the product you would like to purchase, choose the available options and add it to your bag. Proceed to checkout and follow the instructions to complete your order.

Once your order has been processed and shipped, you will receive the relevant shipping information and tracking details by email, when available.

Delivery times depend on your destination and the shipping method selected at checkout. Please refer to our Shipping page for the latest delivery information.

International shipping availability depends on the destination. Available shipping options and applicable costs will be displayed during checkout.

Please contact us as soon as possible if you need to make a change or cancellation. Orders that have already entered processing or shipping may no longer be changed.

Items may be returned subject to the conditions outlined in our Returns policy. Please make sure that returned items are unused, unworn and in their original condition.

Contact our client care team with your order details and reason for return. Our team will provide the next steps based on your order and our current return policy.

Please refer to the size information provided on the individual product page. If you need additional assistance, contact our client care team before placing your order.

Available payment methods are displayed securely during checkout and may vary depending on your location.

Please contact us as soon as possible after receiving your order and include your order number together with clear photographs of the item and packaging.